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Solutions

One retail system from counter to close.

Run checkout, products, inventory, customers, staff, reports, and supported in-store Deluxe payments from a browser-based platform designed for independent retail.

Screenshot of the real Cinder POS payment reconciliation report

The Cinder platform

The tools a store uses every day.

Cinder combines the front counter and back office. Your written order defines the exact services, register count, hardware, and payment terms included.

Point of Sale

Fast checkout, product search, barcode scanning, and shift reporting for busy retail counters.

Store Operations

Manage products, inventory, purchasing, customers, invoices, tax setup, and staff access.

In-store Payments

Route supported chip, tap, and swipe transactions to a configured Deluxe terminal and reconcile settlements.

Browser-based flexibility

Choose a counter setup that fits.

Access Cinder through a supported modern browser. Hardware compatibility, peripherals, and card terminals are confirmed during setup rather than assumed.

Modern browsers Web-based POS and back office
Touch displays Counter-friendly layouts
Windows registers Direct receipt print agent
Deluxe terminals Configured per register

Plans

Two service levels, scoped to your store.

Published software pricing is a starting point. Your order confirms included features, registers, equipment, billing, and payment-processing terms.

Basic

Core POS

A focused starting point for stores that need reliable checkout and in-store card-present payments.

$63 $79 /month, billed annually

Save 20% vs. monthly billing

+$15/month per additional register

  • Software for 1 register
  • Create products and sell at checkout
  • Barcode scanning at the register
  • In-store card processing at 2.60% + $0.10
  • Cash and manual payment workflows
  • Daily sales and shift reporting
Request Basic Demo

Software pricing shown. Hardware, setup, and third-party services are quoted separately unless a written order says otherwise. Each additional register license is $15/month. Deluxe rates and terms remain subject to merchant approval.

  • TLS encrypted site traffic on every page
  • Deluxe EMV terminals for supported in-store card-present payments
  • Database-per-tenant isolation for merchant data
  • Written setup terms before launch and processing activation

Compare Features

Compare the published starting points.

Your written order is the final source for included services and equipment.

Feature Basic Premium
Annual plan (billed yearly) $63/mo $87/mo
POS hardware Quoted separately Quoted separately
Registers included 1 1
Additional registers +$15/month each
POS checkout & barcode scanning
Sales receipts
Inventory & stock control By order
Invoicing & accounts receivable By order
Optional storefront design Quoted separately Quoted separately
In-store card rate 2.60% + $0.10 2.49% + $0.08
Staff roles & retail reporting By order

Card Processing

Published in-store rates by plan.

Cinder's implemented Deluxe integration supports card-present EMV transactions through a configured physical terminal. Final rates require merchant approval.

Payment type Basic Premium
In-store Visa, Mastercard & Discover (swipe, chip, tap) 2.60% + $0.10 2.49% + $0.08
American Express (in-store) 2.60% + $0.10 2.49% + $0.10

Card-present by design

Each register can be configured with its own Deluxe terminal ID. Cinder records payment status and receipt metadata and supports settlement review.

  • Basic: 2.60% + $0.10 in-store
  • Chip, tap, and supported swipe transactions
  • Card brand and last-four receipt details
  • Refund and settlement reconciliation workflows

Card processing is provided by Deluxe®. Rates are published examples for supported in-store transactions and do not replace your Deluxe merchant agreement. Approval, assessments, reserves, chargebacks, settlement timing, and card-network terms are controlled by Deluxe and its partners.

Estimate Savings

Estimate software and card-present processing.

Enter monthly in-store volume and transaction count to compare the two published Cinder rate examples. Your Deluxe agreement controls final costs.

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Estimates include published monthly software and supported in-store processing examples. They exclude third-party assessments and equipment.

Retail operations

Make every shift easier to understand.

Cinder adds practical workflows around Odoo's retail foundation so checkout, printing, reporting, settlement review, and staff access work as one system.

Eight retail report views

Review sales, products, payments, cashiers, inventory, tax, refunds, voids, and discounts.

Direct Windows printing

Send ESC/POS receipts to the register printer with browser printing as a fallback.

Role-focused access

Keep the cashier experience focused while managers and advanced users see more.

Guided launch

Set up company details, tax, users, registers, terminals, printing, and default retail categories.

Sanitized local storefront homepage powered by Cinder POS

Specialty catalogs

Keep controlled products in the right channel.

Cinder's catalog rules identify tobacco, cigarette, cigar, and vape categories and block them from storefront publication while preserving lawful in-store records.

Optional website work is scoped separately. Eligible general retail products, delivery methods, checkout providers, and merchant policies must be confirmed before a customer storefront is launched.

Shared category rules Restricted-SKU blocking Merchant-owned policies

Hardware

Build a compatible counter.

Hardware is confirmed and quoted for your written order. Existing equipment may be reusable when it meets browser, operating-system, terminal, and peripheral requirements.

POS terminals

Windows 11 touch registers with Cinder POS on screen.

View terminals

Card reader

A Deluxe-supported physical terminal configured for the register.

Receipt printer

Thermal printer for customer and shift-end receipts.

View printers

Barcode scanner

USB or Bluetooth scanner for fast product lookup at checkout.

View scanners

Browse curated Volcora hardware for Cinder POS. Tell us what you already own. Compatibility, pricing, warranty, return terms, and any included equipment will be documented before purchase.

FAQ

Common questions about plans and rates.

Can I upgrade from Basic to Premium later?

Contact us when your needs change. We will confirm the revised feature scope, register count, pricing, and effective date in writing.

What is included in each plan?

The published cards are a starting point. Your written order controls included features, registers, billing, equipment, and support.

Who adds products to the online shop?

The merchant controls product content and decides which eligible products to publish. Cinder catalog rules block tobacco, cigarette, cigar, and vape categories from online publication.

Does Cinder support keyed or online card entry?

The current Deluxe integration is for supported in-store card-present terminal transactions. Keyed, card-not-present, ACH, and online Deluxe checkout are not included.

Are processing rates the same for American Express?

Published in-store examples differ by plan and card brand. Your approved Deluxe merchant agreement controls the rate that applies to each transaction.

Are there auth fees or monthly processing minimums?

Processor fees, assessments, reserves, minimums, and settlement terms are controlled by your Deluxe merchant agreement. Review it before activation.

How much is an extra register?

Each additional register license beyond what your plan includes is $15/month. Basic and Premium both include 1 register.

Do I need to buy hardware from Cinder?

Not necessarily. We will review your existing setup and document compatible equipment or separately quoted hardware before launch.

How much does Cinder POS cost?

Published software pricing starts at $79/month for Basic and $109/month for Premium. Annual billing shows a discounted monthly-equivalent rate. Hardware, setup, and Deluxe processing are confirmed separately in writing.

Is Cinder POS good for convenience, grocery, or vape shops?

Yes. Cinder is built for independent retail formats including convenience, grocery, specialty, pharmacy retail counters, bars and restaurants, and age-restricted smoke and vape catalogs. See the industry pages for store-type details.

Can I book a demo before buying?

Yes. Use Book a Demo on the contact page. Share your product mix, register count, and payment volume so we can walk through a practical setup and pricing path.

Does annual billing save money?

Yes. Annual billing is quoted as a discounted monthly-equivalent rate billed once per year. The pricing toggle on the Solutions page shows monthly and annual options side by side.

Is Cinder a browser-based POS?

Yes. Cinder runs in a supported modern browser for POS and back-office work. Compatible hardware and Deluxe terminals are confirmed during setup.

Ready To Launch

Plan a counter your team can run confidently.

Tell us about your store, product mix, and payment needs. We will confirm software, registers, hardware, and payment requirements before launch.

Request Demo
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